PAYMENT ON MOTORCOACH TOURS
Deposits are due within 10 days of making a tour reservation. Once your deposit is received and processed, your tour reservation is considered confirmed, and you will receive an invoice with the due date of your final payment. Tours provided by third parties such as fly/drive tours, cruise tours, train tours, etc. may have different payment terms and cancellation terms. Ask our office for more details if you have questions about the payment and cancellation terms for your selected tour.
Final Payment:
Your final payment is generally due 45 days prior to departure on Motorcoach tours, unless otherwise stated. Refer to your original invoice for the payment due date. You will not receive a payment reminder unless the due date passes without payment being made. Tours involving third parties have different payment terms than Motorcoach tours.
Method of Payment:
Deposits can be made by cash, check or credit card. Final Payments can be made by check and mailed to Daniel’s Discovery Tours, Business Office, P.O. Box 1269, Clayton, GA 30525. Final Payments made by credit card will be accessed a non-refundable credit card convenience fee. A Representative at our office can provide more details about this fee when you present your card for payment.
Cancellation
Refunds:
Your deposit for Motorcoach tours is fully refundable up to 45 days prior to departure. Cancellation penalties apply after 45 days. Any credit card convenience fees paid are NOT refundable.
For cancellations between 31 and 45 days prior to departure, you will receive a refund less the deposit. After 30 days prior to departure there is no refund. With optional Trip Cancellation Waiver you can receive a full refund.
Tours involving third parties (airlines, cruises, trains, etc.) have separate Cancellation Policies. Ask our office about the cancellation policy that pertains to your tour.
Trip Cancellation Waiver:
Trip Cancellation Waiver for a Daniel’s Discovery Tours Motorcoach tour can be purchased for an additional fee. The traveler will receive reimbursement of trip payments made to Daniel’s Discovery Tours on their behalf if the trip is cancelled due to sickness, injury, or death of the traveler or a Family Member (spouse, child, daughter-in-law, son-in-law, sister, brother, mother, father, grandparents, grandchild, parent-in-law, sister-in-law, brother-in-law, aunt, uncle, niece, nephew). The illness must be of a disabling nature as to reasonably cause a trip to be cancelled. A Doctor may be required to sign a Statement for cancellation due to illness, a copy of the death certificate may be required for cancellation due to death. For trips that are interrupted due to the unforeseen events listed above, reimbursement for the unused portion of the trip will be refunded. Additional costs incurred due to trip interruption are not covered. The fee paid for the Trip Cancellation Waiver is non-refundable and must be paid by the final payment due date. Trip Cancellation Waiver does not include a Medical Expense Benefit. If traveling outside of the United States, check your personal insurance policy for coverage of medical services incurred outside of the U.S.
You can purchase a separate Trip Cancellation Insurance policy that includes a Medical Expense Benefit for an additional fee. Contact our office for details.
Passports:
Passports are required for travel outside the USA including Canada. Please call our office if you need assistance obtaining your passport.